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A irline Tickets:
Once full payment is received airline tickets will be issued and are
fully non-refundable.
Airline Fuel
Surcharges: If you purchased airfare, airline fuel surcharges are
included. However, they are subject to change without notice due to
fluctuating oil prices and we reserve the right to amend your
airfare in the event of airline-imposed increases. To avoid
potential increases, you may choose to accelerate your final payment
in order that your tickets may be issued. Once issued, airline
tickets are no longer subject to potential increases but are fully
non-refundable.
Airlines:
Airline schedules and flights are subject to change without notice.
Colesville Travel is not responsible for penalties incurred for
tickets, international or domestic, not issued by Colesville Travel
due to schedule and/or flight changes. It is the passenger's
responsibility to know whether the airline reserved on their behalf
participates in the passenger's frequent flyer program and to
provide the information to their program
administrator.
Airline Name
Changes: Any name change including minor spelling corrections may
require airline reservations to be canceled and rebooked.
Reservations are subject to current availability and pricing at the
time of rebooking. Once airline tickets are issued, subsequent name
corrections will be subject to an airline rebooking fee which may be
as much as the full value of the airline ticket plus a $50 revision
fee per change. Colesville Travel will not be held responsible for
the denial of services by a carrier due to any name discrepancy.
Name changes must be advised in writing and forwarded to the
attention of Colesville Travel.
Hotel
Accommodations: All rooms are standard twin-bedded (two single beds)
rooms with private facilities, unless you have specifically
requested and paid for an upgraded room category. Special requests
such as bed types, smoking preference and connecting rooms are
subject to availability. Room selection in all cases, unless
otherwise reserved, is strictly at the discretion of the hotel's
management on a run-of-house basis. Triple rooms consist of standard
twin beds plus a sofa/folding bed or cot for third person. The
number of persons accommodated does not dictate the room size.
Although available at most 4 and 5 star hotels, use of
air-conditioning abroad differs greatly from theUnited States. Many European hotels were
built before central air-conditioning was introduced.
Air-conditioning is often shut down at night and from the end until
the start of the summer months.
Meals: As
specified in each itinerary. Meals are based on the hotel's or
restaurant's buffet or set menu. In general, beverages are not
included, unless specifically stated. Although Colesville Travel
cannot make guarantees, every effort will be made to honor special
dietary requests submitted in writing at least 72 hours prior to
departure.
Transfers: Transfers are
provided as indicated for each tour by car, minibus, or motor coach
provided airfare is purchased from Colesville Travel. If you
purchase a land-only tour, or if you deviate from the arrival and/or
departure dates as stated in the itinerary, you will pay for your
own transfer service.
Your arrival transfer is
guaranteed for up to one hour from your scheduled arrival time in
order to compensate for minor delays. Colesville Travel or the
transfer company will not be responsible for flight delays, for any
reason, beyond one hour from your originally scheduled arrival time.
In case of a delay, whether due to flight delay or time spent
reporting baggage damage or loss, it will be your responsibility to
make other transfer arrangements such as a taxi. Transfer costs are
not refundable and any additional expenses will be your
responsibility.
Sightseeing:
Will be operated by motor-vehicle, its size dictated by the number
of participants. The number of participants may vary during the
tour, as Colesville Travel accommodates travelers arriving on
different airlines and on different days of the week. Times listed
in itineraries are approximate and meant only as guidelines. It is
your responsibility to arrive on time for all scheduled flights,
cruises, and package components. Arriving late may be considered a
"no-show", in which case you will not be eligible for refund for the
unused service(s).
Occasionally,
during holidays and certain periods, due to unforeseen circumstances
there may be last-minute changes, sometimes after arrival, in the
sequence of the tour and/or hotels. Therefore, we reserve the right
to adjust the sequence and/or substitute any hotels with others of
similar category. In such cases there will be no cost
adjustment.
Optional
Sightseeing Tours: A limited selection of optional sightseeing tours
are available for purchase at any time until the final payment due
date. Those associated with escorted and guided programs will be
available for purchase locally based upon
availability.
Group
Harmony: To ensure the desired group synergy, Colesville Travel
reserves the right to accept, reject or expel any individual who is
deemed disruptive or incompatible with the interests of the group.
All expenses to do so will be borne by the
passenger.
Contact Information:
Pursuant to TSA Secure Flight requirements, passengers are
responsible to provide Colesville Travel with their name as it
appears on their passport (or other government-issued I.D. when
traveling), date of birth, gender, address, phone number, email and
fax data for all passengers. Passengers must ensure that names are
correctly listed on their invoice. Colesville Travel will not be
responsible for passengers denied boarding due to inaccurate
information.
Passports and
Visas: Passengers are responsible for ensuring that they have the
proper travel documents and MUST CHECK with the respective
consulate(s) or visa agency to determine whether any visas or
passports are required. Any information provided pertains to US
citizens only. Non-US citizens should check with the respective
consulate of the country(s) to be visited for current entry
requirements.
Travel Insurance: Trip
insurance is therefore highly recommended by Colesville Travel. Your
premium is related to your trip cost, so you don’t have to worry
about being over-insured. Trip Protection Plan premiums are
non-refundable. Colesville Travel uses Access
America Travel Insurance.
RESPONSIBILITY: Colesville
Travel and its representatives abroad act only as independent
contractors acting on behalf of neither the customer nor the
suppliers and principals. All exchange orders, coupons, and tickets,
whether paper or electronic, are issued subject to the terms and
conditions under which such means of transportation, accommodations,
and other services are offered or provided. The issuance and
acceptance of such documents shall be deemed to be consent to the
further conditions. Colesville Travel does not own nor operate the
hotels, motor coaches, airlines, cruise lines, or any other service
providers which compose their tours, and will not be held
responsible for changes and/or cancellations for any reason by
airlines, hotels or cruise ships.
The Travel
Agent and/or Tour Operator, Colesville Travel, shall not be in any
way liable for injury, damage, loss, accident, delay, or
irregularity in any vehicle, or through the act of default of any
company, or person engaged in conveying passengers, or of any hotel
proprietor, personnel, servant or any other person otherwise in
connection therewith. Colesville Travel shall not be held
responsible for potential risks and hazards associated with travel
to destinations where injury, delay, or unanticipated events may
occur. Colesville Travel shall not assume responsibility for
standards of quality, hygiene, political stability, cuisine,
sanitation facilities, diseases or viruses contracted while
traveling for any cause, cleanliness, telecommunications facilities,
methods of conducting business, emergency medical evacuation,
treatment, or medical services found in these destinations.
Colesville Travel cannot accept responsibility for loss or expense
due to delay or changes in transportation schedule or other causes.
Colesville Travel shall not be held responsible for potential loss
of services due to inclement weather conditions.
Cancellation: Once a
partial or full payment has been made, cancellations will only be
accepted in writing. Email your cancellation to cindy@colesvilletravel.com including
your reservation number, full name and date of travel. Cancellation
terms will be applied based on the date that the written
cancellation is received.
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